Diane M. Elko
Article Contributor
Diane is President and owner of Improve It! Consulting & Training, in Fulshear, Texas. After working in manufacturing management and quality for a turbomachinery company, and as a quality consultant and product manager in banking, Diane moved to Texas in 1990 to direct quality improvement for a mutual fund company. She later worked as a vice president of customer service and quality for a national staffing company.
In all of these positions she collected the best practices "package" of services that promotes performance excellence, and won many awards. As a certified RABQSA Lead Auditor for ISO 9001, she now integrates these practices into effective management systems across the Greater Houston area.
Building teams and measurement systems are key elements of her practice. An advocate of maintaining simple approaches including mapping processes that are the heart of the business and implementing continual improvement processes, Diane coaches business leaders and teams on how to reach their highest level of achievement. She taught management courses at the University of Houston and Seton Hill University, and published many articles related to quality management, team building and customer service. She also speaks at conferences and offers personality profiles analysis, motivational and communication seminars. Diane received the BA degree from Seton Hill University and an MBA from the Katz School of Management, University of Pittsburgh. Visit improveitsolutions.com and you may contact Diane at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
